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Failover utility should check network connectivity between primary and secondary systems. In case of network failure it's better to have both unreachable primary and secondary active than none (It's unclear if primary is still connected to the gateway) .

It seems that the Failover utility is coded to act only when the modules fail and doesn't check if primary is reachable on the network after initial connection. It would be great to have secondary Win911 be activated in case of primary being unrea...
Guest about 3 hours ago in  0

Acked By Column in Historical Logs

I would like to have the Acked By column selectable in the Historical Log tab as it is in the Live Event tab of WIn-911 Control Center. This would enable us to analyse historical logs and identify the percentage of alarms acked via the Control Cen...
Guest about 2 months ago in WIN-911 0

Enable/Disable Visualization of Allow Notification Based on User-Role

As a WIN-911 admin I would like to have control on users/user roles who can visualize the option to enable/disable notifications from the 3-dotted menu pane. This will help me avoid the risk that operators mistakenly click on the toggle and forget...
Guest about 1 month ago in WIN-911 0

Failover should only allow one active server

When your latest application fails over to the redundant server the redundant server is made active but the primary server is not placed into standby mode. This creates a situation in which both systems dial out for every alarm. When the redundant...
Guest 24 days ago in WIN-911 0

Microsoft Domain Integration for User Security

For a lot of my clients in Pharma, it is required to use single sign-on. It would be great if Users and User groups can be imported from Microsoft Domain Active Directory and sign in with their Microsoft account credentials.
Guest 4 months ago in XLReporter 0

Allow multiple notification polices for "Individual Alarms"

Alarm Source section and iFIX is added as the source: In the "Blocks" area individual alarm tagnames can be added, but only one Notification Policy can be selected. It would be great if we could select multiple notification groups. For example if ...
Guest 29 days ago in WIN-911 0

Dynamic Level Alarm Limit when using OPC

It would be nice to reference an OPC tag for use as the limit setpoint on level alarms, ie I have a system that has certain times when a wetwell alarm could be modified. It creates added work and the possibility of human error to have to remember ...
Guest about 1 month ago in WIN-911 0

Stop Voice Retries when alarm is acknowledged

If alarm is acknowledged (from different source) after voice notification starts operators get "Alarm cannot be acknowledged at this time" error message, voice notification fails, and retries start and operators continue to get the same voice mess...
Guest about 1 year ago in WIN-911 2

Ability to hear current alarms when dialing in, instead of messages

When calling into win-911 to check alarms, it says I have 0 messages, even if alarms are present - then I have to dial several number keys before it tells me what current alarms are active and unacknowledged. It would be nice if I could call in an...
Guest about 1 month ago in WIN-911 0

Add a pop-up verifying connection was made with your mobile gateway when doing an alarm reqest

It was available for 2021 and not available for 2024
Guest about 1 month ago in WIN-911 0