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SmartSights Feature Requests
Status Shipped
Categories WIN-911
Created by Guest
Created on Jun 24, 2021

Ability to bypass alarms in versions beyond V7

In V7 we had the ability to bypass alarms separate from the SCADA system so that the end user could easily bypass nuisance alarms, or alarms that cannot be fixed right away. In the newer versions (for iFix anyway) shelving is now the preferred way with no other way to bypass. The issue is shelving isn't available below iFix 6.0, so the only way you can "bypass" is to go into WIN-911 workspace and change the notification policy to "Do Not Contact".

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  • Admin
    Steven Rivas
    Reply
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    Aug 23, 2023

    Great news! We have released this feature today with WIN-911 2023 for iFIX, InTouch and OPC DA. If you're on a valid support agreement, you can upgrade. If you're not on support, please get in touch with our Sales team. Ph. 800.331.8740 Email. sales@smartsights.com


    You can request a download of WIN-911 2023 here, https://smartsights.com/sign-30-day-free-trial


    Regards,

    WIN-911 Team

  • Admin
    Steven Rivas
    Reply
    |
    Feb 15, 2023

    We will be releasing this feature with WIN-911 2023 by the end of Q2 with support for InTouch, iFIX, and OPC DA.

    -WIN-911 Team

  • Guest
    Reply
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    Oct 5, 2021

    This is the biggest pain point for my company upgrading to the new system. The operators want to be able to disable an alarm that calls out at 3 am without the need to call a technician to do it for them. Operators shouldnt have to know how to use the entire workspace in order to disable a specific alarm

  • Guest
    Reply
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    Jul 28, 2021

    In my opinion, you should be able to change the policy right in operator workspace, it cannot be that difficult to link those two. you can already see what the policy is. so its linked to that in the code. the ability to modify it cannot be that complicated. even if you had a toggle switch next to the alarm. Making operators dig too much into the software has the potential to cause so many problems

15 MERGED

Add ability to Shelve or Disable alarms in WIN-911 Interactive

Merged
As an Operator, it will be beneficial to have the ability to disable or shelve alarms in WIN-911 Interactive. Our current option is to create alarms to point to the "Do Not Notify" strategy, but does not always work in a dynamic alarm environment.
Guest almost 5 years ago in WIN-911 3 Shipped
1 MERGED

Bypass Alarms by Group or Suppress Alarm Group

Merged
V7 Scan & Alarm had a Bypass feature available from the system tray that allowed bypass of individual alarms or alarm groups. This was super useful for stopping dialout during maintainence on a given site (group) while allowing all other group...
Guest over 2 years ago in WIN-911 0 Shipped