I would like the option to be able to filter alarms by priority in iFix similar to the way you do with subscriptions in InTouch.
Admin
Steven Rivas
Oct 24, 2019
Hello,
Thank you for submitting your feedback.
We considered this previously but ran into a problem. Only a single alarm can be active on a block at a time and its alarm states can have different priorities. For example, on an AA block, your level alarms can all have a different priority so if you receive a HiHi alarm with a CRITICAL priority and it then returns to normal, the RTN update could have a priority of Low resulting in the subscription not detecting the state change. This would "orphan" the alarm in WIN-911 because the the RTN update would never be processed.
I'll look into this again to see if there is a workaround.
Hello,
Thank you for submitting your feedback.
We considered this previously but ran into a problem. Only a single alarm can be active on a block at a time and its alarm states can have different priorities. For example, on an AA block, your level alarms can all have a different priority so if you receive a HiHi alarm with a CRITICAL priority and it then returns to normal, the RTN update could have a priority of Low resulting in the subscription not detecting the state change. This would "orphan" the alarm in WIN-911 because the the RTN update would never be processed.
I'll look into this again to see if there is a workaround.
-Steven Rivas