Please consider adding support for sending alert messages directly to popular enterprise chat applications such as Slack and Google Chat. This could be as simple as one-way notification style messages that typically target a webhook url and pass along a message to specific chat room or space. Or it could be as complex as a chat bot/app that is interactive such that you can reply to alerts directly from the chat space.
https://developers.google.com/chat/how-tos/webhooks
https://developers.google.com/chat/concepts/apps
https://api.slack.com/messaging/webhooks