WIN-911

It would make sense if there was a button in the schedule module that allowed you to view multiple, or all, defined schedules in a holistic view. Additionally it would help if you could also see the utilizers (contacts) on the Outlook-style calend...

We have duplicate WIN-911 Alarms showing in the Mobile App summary due to have redundant WIN-911 App Servers (see screenshot). This is a significant user adoption issue because it causes confusion by having duplicate alarms. This specific example ...

We use FactoryTalk with Thin Clients, so they don't have a DOS or Widows OS . FactoryTalk only provides a simple Web Client and limited access to the Terminal Server file system. It would be very benificial if you would provide a web interface to ...

When our system dials out for a notification it asks the user to enter their ID before it voices the active alarms. Unless the user skips the messages or acknowledges them the system marks this down as a failed event. This is not correct. As soon ...

It would make viewing the reports easier by not having 12 decimal places to the right and would more closely indicate the actual condition of a status point. Currently it only displays True/False. Depending on the programming of the controllers in...

I suggest using a ping tool to test the internet to assure that SIP voice calls can be executed. If they cannot, then send a tag to SCADA and/or use the modem to send SMS messages.

I have a customer that would like to have all their operators on a list. They rotate on call and would like to make things easier. If there was a checkbox they could click on to put themselves on the callout list easily, and clear to remove themse...

I use shorthand when labeling alarms and define the abbreviated terms in the "say as" tab. This way the operator can hear the correct/expected terminology. This saves me time on the front end as an integrator and helps keep systems consistent. Thr...

Operators don't want to remember more codes. With everyone having to have a unique code I have to keep an excel spreadsheet for all of my clients to tell them their codes when they forget. It would be simple if you could just use the last 4 digits...