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WIN-911

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Win911 administrative alarms separate from process/SCADA alarms or a standby timer

My customer would very much like some sort of safeguard in place in the event that someone puts Win911 into standby mode and forgets to reactivate it. It has happened several times, and it creates a possibility of a serious health hazard with no a...
Guest 5 days ago in WIN-911 0

Win911 - please support iFIX ReAlarm feature

ReAlarm definition: The ReAlarm Time will reissue the alarm if the tag is still in an alarm state after the amount of time specified. Or in other words it is the length of time to wait before re-issuing an alarm. Can be configured as any time from...
Guest 14 days ago in WIN-911 0

Show Notification Policy in Control Center Timeline

The Timeline in Win-911 Control Center shows Notification Policy Instance Id but this is not easily linked back to the Notification Policy, which would be really useful when troubleshooting the system.
Guest about 2 months ago in WIN-911 0

It would be nice to have some type of Log file why WIN911 cannot connect

this would help in trobleshooting to isolate where the issue lies , be it the client or the server or DCOM etc
Guest 27 days ago in WIN-911 0

dedicated lock for Ultimate License when screen is closed

It would be nice to have the License Lock based on the License Type and stay until it has been changed. i.e. if Basic "Pro" Perpetual lock on Basic, If Perpetual "Ultimate" Lock it on "Ultimate " until changed.
Guest 27 days ago in WIN-911 0

Stop Voice Retries when alarm is acknowledged

If alarm is acknowledged (from different source) after voice notification starts operators get "Alarm cannot be acknowledged at this time" error message, voice notification fails, and retries start and operators continue to get the same voice mess...
Guest 9 months ago in WIN-911 2

Mobile App Falsely Times Out When Acknowledging an alarm

With WIN-911 connected to System Platform, when the Acknowledge Button is pressed to an alarm notification detail in the WIN-911 App, a popup saying "acknowledging" appears for about 15 minutes, followed by a timeout error. This is despite the fac...
Guest 4 months ago in WIN-911 0

Control Center Should Reconnect Automatically When Win911 System Available

Control Center installed on a remote system (for the purposes of the Announcer function) should reconnect automatically if it's connection to the Win911 system(s) is lost. For example, if the system hosting the Win911 system is rebooted or service...
Guest 2 months ago in WIN-911 0

Ability to choose Tag Description or Tag Comment in the various views

When viewing the Historical Logs, Timeline, etc. We would like to be able to see the Tag Description or Comment instead of the Tag Name.
Guest 3 months ago in WIN-911 0

Add method to reset Status Module Failures

There should be a way to reset Failures in the Status Module WITHOUT restarting the service(s). Often these failures are triggered by outside issues (i.e. power, phone, network, and/or modem issues) are sometimes temporary and/or easily resolved.
Guest 7 months ago in WIN-911 0