WIN-911

As an integrator supporting more than 12 clients using Mobile, I am not able to easily determine which WIN-911 customer is going to expire in support. If you could expose the gateway user name or defined site name in expiration message that would ...

As the supervisor of a facility using WIN911 I can receive alarms from 6 different phone lines. The new WIN911 software only provides the option for unique acknowledgement codes for each phone line dial out. The user should have the option to choo...

We are moving v7.17 to latest 4.20.13 and found that under Alarming > iFix > Blocks , no more alarm descrition. Alarm Descriptio and Priority was very helpful to compare for cross ref purpse in older version but not exist in new version. Thi...

We are looking to create our own reports outside of Win-911. We would like to have documentation on all MS SQL table relationships as well as a data dictionary if possible. Any information would help. In addition, since there is currently no metho...

Allow assigning people to shifts in one schedule instead of having multiple schedules.

There is no full manual available for win911. There is a link for one but it goes to a quick start guide

Would like to create smaller shorter info messages in the mobile app like you can with SMS

Windows is not Case sensitive - why should the Subscription filter be case sensitive

The Comment dialog that appears in the app when an alarm is acknowledged is of no use to us and we would like to see the option to not have that display at all. It's an extra step that isn't needed.