There should be a way to reset Failures in the Status Module WITHOUT restarting the service(s). Often these failures are triggered by outside issues (i.e. power, phone, network, and/or modem issues) are sometimes temporary and/or easily resolved.
Win911 administrative alarms separate from process/SCADA alarms or a standby timer
My customer would very much like some sort of safeguard in place in the event that someone puts Win911 into standby mode and forgets to reactivate it. It has happened several times, and it creates a possibility of a serious health hazard with no a...
It would be nice to reference an OPC tag for use as the limit setpoint on level alarms, ie I have a system that has certain times when a wetwell alarm could be modified. It creates added work and the possibility of human error to have to remember ...
Show Notification Policy in Control Center Timeline
The Timeline in Win-911 Control Center shows Notification Policy Instance Id but this is not easily linked back to the Notification Policy, which would be really useful when troubleshooting the system.
It would be helpful to be able to create an apply formats per notification policy or even by alert type. We want to make the alert formats very descriptive, but it is difficult to find a one size fits all approach when we have varied alert types. ...
Ability to hear current alarms when dialing in, instead of messages
When calling into win-911 to check alarms, it says I have 0 messages, even if alarms are present - then I have to dial several number keys before it tells me what current alarms are active and unacknowledged. It would be nice if I could call in an...
FTV A&E has some features like "Alarm Enabled" tag masks that will cause outdials when modifying tags with alarm classes that outdial configured. The ability to set strings to ignore/not outdial from A&E would reduce end user confusion.