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SmartSights Feature Requests
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WIN-911

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Add method to reset Status Module Failures

There should be a way to reset Failures in the Status Module WITHOUT restarting the service(s). Often these failures are triggered by outside issues (i.e. power, phone, network, and/or modem issues) are sometimes temporary and/or easily resolved.
Guest about 1 year ago in WIN-911 0

Announcer Replay Interval Less than 5 Minutes

For some alarms, having a 5 minute interval is a long time. Being able to set it less, say 1 Minute, would be nice.
Guest 10 months ago in WIN-911 1

Win911 administrative alarms separate from process/SCADA alarms or a standby timer

My customer would very much like some sort of safeguard in place in the event that someone puts Win911 into standby mode and forgets to reactivate it. It has happened several times, and it creates a possibility of a serious health hazard with no a...
Guest 7 months ago in WIN-911 0

It would be nice to have some type of Log file why WIN911 cannot connect

this would help in trobleshooting to isolate where the issue lies , be it the client or the server or DCOM etc
Guest 8 months ago in WIN-911 0

Dynamic Level Alarm Limit when using OPC

It would be nice to reference an OPC tag for use as the limit setpoint on level alarms, ie I have a system that has certain times when a wetwell alarm could be modified. It creates added work and the possibility of human error to have to remember ...
Guest 4 months ago in WIN-911 0

Show Notification Policy in Control Center Timeline

The Timeline in Win-911 Control Center shows Notification Policy Instance Id but this is not easily linked back to the Notification Policy, which would be really useful when troubleshooting the system.
Guest 8 months ago in WIN-911 0

Apply formats by notification policy

It would be helpful to be able to create an apply formats per notification policy or even by alert type. We want to make the alert formats very descriptive, but it is difficult to find a one size fits all approach when we have varied alert types. ...
Guest over 2 years ago in WIN-911 1

Ability to hear current alarms when dialing in, instead of messages

When calling into win-911 to check alarms, it says I have 0 messages, even if alarms are present - then I have to dial several number keys before it tells me what current alarms are active and unacknowledged. It would be nice if I could call in an...
Guest 4 months ago in WIN-911 0

Add a pop-up verifying connection was made with your mobile gateway when doing an alarm reqest

It was available for 2021 and not available for 2024
Guest 5 months ago in WIN-911 0

Addition to filter out A&E message strings

FTV A&E has some features like "Alarm Enabled" tag masks that will cause outdials when modifying tags with alarm classes that outdial configured. The ability to set strings to ignore/not outdial from A&E would reduce end user confusion.
Guest about 1 year ago in WIN-911 0