WIN-911

Easier way to edit/modify the way and order of what the voice annunciates via a phone call.

Currently the Win911 InTouch runtime is required to be started as a regular application. Preference would be run as a service

We use FactoryTalk with Thin Clients, so they don't have a DOS or Widows OS . FactoryTalk only provides a simple Web Client and limited access to the Terminal Server file system. It would be very benificial if you would provide a web interface to ...

When our system dials out for a notification it asks the user to enter their ID before it voices the active alarms. Unless the user skips the messages or acknowledges them the system marks this down as a failed event. This is not correct. As soon ...

Is the only way to view or edit workflows to put them into a Notification Policy? The system I am working on has 12 operators. Each operator may have different ways to reach them: mobile/texting/cell phone/landline. My intent is to create a sub-wo...

We have projects that end user would like to have a dashboard in several different screens including statistics about how many alarms happen in one day/one month and which alarms happen how many times in one day. And if possible to have a inhibit ...

When an operator acknowledges an alarm via text their is no easy way to only notify that one person that their response was accepted without notifying the entire call out list. An imediete response of the new status would be greatlly benneficial i...

add a search function on directory so a name can be searched for instead of scrolling down a long list of names, such as in the OPC Data Access items and alarms tab

WIN-911 Mobile currently flashes lack of connectivity banner alerts when the Runtimes cannot connect with the Mobile Hub. The timing threshold used to control this does not appear to be configurable. This feature is being requested because users s...

We have duplicate WIN-911 Alarms showing in the Mobile App summary due to have redundant WIN-911 App Servers (see screenshot). This is a significant user adoption issue because it causes confusion by having duplicate alarms. This specific example ...