WIN-911

For the alarm history - can you put it in a table format with each alarm on a single line, and 3 columns - 1 each for Time Activated, Time Acknowledged, Time Cleared. This makes it much easier to track alarm status at a glance - if the Ack and Cle...

Currently the Win911 InTouch runtime is required to be started as a regular application. Preference would be run as a service

As an integrator supporting more than 12 clients using Mobile, I am not able to easily determine which WIN-911 customer is going to expire in support. If you could expose the gateway user name or defined site name in expiration message that would ...

Is the only way to view or edit workflows to put them into a Notification Policy? The system I am working on has 12 operators. Each operator may have different ways to reach them: mobile/texting/cell phone/landline. My intent is to create a sub-wo...

We have projects that end user would like to have a dashboard in several different screens including statistics about how many alarms happen in one day/one month and which alarms happen how many times in one day. And if possible to have a inhibit ...

As did the Mobile-911 App, the WIN-911 Mobile App should display the total number of active alarms. While the alarm banner is provided, it is only useful if the user goes into Phone Settings and changes the setting for the banner from 'Temporary' ...

Easier way to edit/modify the way and order of what the voice annunciates via a phone call.

We are looking to create our own reports outside of Win-911. We would like to have documentation on all MS SQL table relationships as well as a data dictionary if possible. Any information would help. In addition, since there is currently no metho...

When an operator acknowledges an alarm via text their is no easy way to only notify that one person that their response was accepted without notifying the entire call out list. An imediete response of the new status would be greatlly benneficial i...