All ideas

When an alarm occurs it will send the notification to multiple sources. If the alarm stays active and acknowledged the alarm there is another notification after 10 minutes. The notifications are via email, voice and text messages ok. The issue is ...

Improvement request: Notification has Strategy ID instance ID column. It would be useful if showing strategy Name instead of string of letters and numbers. See attached sample.

The Schedules feature is a great feature for deciding when, who, and how to call people. I wish there was a way to use an Outlook calendar directly as a configured schedule. Our maintenance uses an already exiting outlook calendar to track vacatio...

In recent Win911 versions, there has been improvements in how the OPC DA handles OPC Server faults. Several are now treated as recoverable, which is a much welcomed improvement. Within some OPC Server implementation, we sometime get RPC Service ti...

One customer is requesting to export alarm logs in the logview and send out to supervisor every day. If this process can be done in WIN-911 automatically, it will help a lot. As I understand, WIN-911 is to send alarm messages automatically then wh...

Many customers are using cloud platform to send SMS in China which is much reliable for SMS notification as well as cheaper per message. WIN-911 doesn't have this function yet.

I would like to have the ability to call the same phone # (a shared phone), but have the ability for different people to log in and acknowledge alarms. With V7 you could do this. All you had to do is put the phone #'s you wanted to call at the top...

I know you have created the Contact utility app and you are planning on droping the web based configuration configuration for a similar application due to the silverlight support. But I hope you continue with another Web based Model. I think havin...

We develop custom SCADA dashboards and web interfaces for the oil and gas industry. Our customers would like to be able to add/modify alarm rules through our website. This could easily be done with the use of HTTPS GET/POST requests through a REST...

I can't tell what labels have been associated with a contact past 3 or so. Arrange the labels vertically instead of horizontally with no provision to scroll.