We've been having issues where the voice gateway will prevent the operators from calling-in, but the call-outs seem to work fine. We're working to resolve that, but I believe a contingency for testing the system remotely would be beneficial. My op...
A Report feature to see alarms from the past 6 or 12 hours.
This was a request from a plant's management staff. A report feature to see alarms that became active during the last 6 or 12 hours would be useful for summarizing what occurred at the plant during a single shift or day. The report could be seen o...
Tray Icon to show that the Win 911 is running. Allows operator visual confirmation the dialer is active. Added right click functionality to show connector status, bring up log viewer and restart would be helpful.
For the alarm history - can you put it in a table format with each alarm on a single line, and 3 columns - 1 each for Time Activated, Time Acknowledged, Time Cleared. This makes it much easier to track alarm status at a glance - if the Ack and Cle...
Win911 v7 logged who called in and acknowledged an alarm. This functionality in Win-911 2024 would help to determine who may have taken action on a particular alarm. It also recorded additional information as well if they requested a report. This ...
As did the Mobile-911 App, the WIN-911 Mobile App should display the total number of active alarms. While the alarm banner is provided, it is only useful if the user goes into Phone Settings and changes the setting for the banner from 'Temporary' ...
When license is not advanced, make advanced features non-functional, but still visible, the ability to remove them, and keep the application functional. Instead of making the module and entire application non-functional with no indication why and ...
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