Tray Icon to show that the Win 911 is running. Allows operator visual confirmation the dialer is active. Added right click functionality to show connector status, bring up log viewer and restart would be helpful.
Factorytalk Optix is Rockwell's newest visualization software. It would be amazing if win 911 worked with it, similar to the way out works with FactoryTalk alarms and events
For the alarm history - can you put it in a table format with each alarm on a single line, and 3 columns - 1 each for Time Activated, Time Acknowledged, Time Cleared. This makes it much easier to track alarm status at a glance - if the Ack and Cle...
Control Center Timeline Automatically Filtering Based on Active/Standby Status
Interesting issue occurs when both primary and backup WIN-911 servers are configured in the Control Center with History/Time both enabled. Tried going over this issue with support, but there was nothing they could do. The Timeline (when Auto Updat...
Alarm routing based on the value or status of another tag
Use the value or alarm status of a specific tag in the source system to route other alarms. E.g. a decision block in the Advanced Notification Policies that can read the value or alarm state of a specific iFIX tag.
As did the Mobile-911 App, the WIN-911 Mobile App should display the total number of active alarms. While the alarm banner is provided, it is only useful if the user goes into Phone Settings and changes the setting for the banner from 'Temporary' ...
Notify in app & email when connection has been restored
Receiving a notification that connectivity has been restored would be helpful. Your servers could ping ours every minute or so until connectivity has been restored and a notification could be sent. OR, WIN-911 on our server could try pinging (comm...
We've been having issues where the voice gateway will prevent the operators from calling-in, but the call-outs seem to work fine. We're working to resolve that, but I believe a contingency for testing the system remotely would be beneficial. My op...
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