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WIN-911

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Ability for Win911 to switch modems in case of failure

It would be nice if Win911 was able to failover to a redundant modem in case of failure for a Win911 system without a redundant system.
Guest over 1 year ago in WIN-911 0

Ability to hear current alarms when dialing in, instead of messages

When calling into win-911 to check alarms, it says I have 0 messages, even if alarms are present - then I have to dial several number keys before it tells me what current alarms are active and unacknowledged. It would be nice if I could call in an...
Guest 7 months ago in WIN-911 0

Add a pop-up verifying connection was made with your mobile gateway when doing an alarm reqest

It was available for 2021 and not available for 2024
Guest 7 months ago in WIN-911 0

Unzip ProgramData files as part of installation.

See support case #00077325. It would be beneficial if the installation unzips those files, rather than needing one-time file access post-installation in order for the software to work correctly. As soon as I gave myself Full Control of those files...
Guest over 1 year ago in WIN-911 0

Allow Advanced policy loops function blocks to go flat 60 minutes and 1000 loop max

The addition of function blocks and loops would make our outdialer system much more robust, however the 59m, 55s timer max and 99 loop max are insufficient for large systems where there could be 200+ loops before an alarm is cleared (100 loops at ...
Guest over 1 year ago in WIN-911 0

OPC Data Access - Export Selected/Filtered Alarms

On a large system like the one we have, it lakes an hour to export OPC DA alarms. It would be much faster if you could export alarms that you select or filter.
Guest about 2 years ago in WIN-911 2

Allow Bulk Edit of InTouch Tags for Notification Policies

Allow bulk edit of InTouch tags to change notification policies.
Guest over 1 year ago in WIN-911 0

I would like a heartbeat from WIN-911 that I can monitor in FTViewSE.

I need to know that WIN-911 is not working. If I need an alarm annunciated, I need to be sure that WIN-911 is alive. Monitoring a heartbeat would let me know that it is still functioning and can be relied upon, especially after hours.
Guest over 5 years ago in WIN-911 3 Will not implement

Cross Tab by State Change Value Inequality

Provide capability in Cross Tab by State Change to handle a range of values. For example I have a downtime report built on a tag that has multiple integers for types of downtime, and only one value for running. I would like to build a cross tab th...
Guest 10 months ago in XLReporter 0

Add filter to for Alarm State in Control Center

Can you add the ability to filter on Alarm State in the Montior tab in Control Center? In previous versions of 911, Inactive UnkAk alarms didn't show in the alarm viewer, but in 2024, they are showing along with the active alarms.
Guest over 1 year ago in WIN-911 0