Date format is wrong in Log Viewer. When the PC Region is set to <dd/mm/yyyy>, the Log Viewer still displays as <mm/dd/yyyy> which is confusing and essentially wrong for this region. 1/7/21 is the 1st of July in this part of the world....
Control Center Timeline Automatically Filtering Based on Active/Standby Status
Interesting issue occurs when both primary and backup WIN-911 servers are configured in the Control Center with History/Time both enabled. Tried going over this issue with support, but there was nothing they could do. The Timeline (when Auto Updat...
Alarm routing based on the value or status of another tag
Use the value or alarm status of a specific tag in the source system to route other alarms. E.g. a decision block in the Advanced Notification Policies that can read the value or alarm state of a specific iFIX tag.
A Report feature to see alarms from the past 6 or 12 hours.
This was a request from a plant's management staff. A report feature to see alarms that became active during the last 6 or 12 hours would be useful for summarizing what occurred at the plant during a single shift or day. The report could be seen o...
Notify in app & email when connection has been restored
Receiving a notification that connectivity has been restored would be helpful. Your servers could ping ours every minute or so until connectivity has been restored and a notification could be sent. OR, WIN-911 on our server could try pinging (comm...
We've been having issues where the voice gateway will prevent the operators from calling-in, but the call-outs seem to work fine. We're working to resolve that, but I believe a contingency for testing the system remotely would be beneficial. My op...
Tray Icon to show that the Win 911 is running. Allows operator visual confirmation the dialer is active. Added right click functionality to show connector status, bring up log viewer and restart would be helpful.
For the alarm history - can you put it in a table format with each alarm on a single line, and 3 columns - 1 each for Time Activated, Time Acknowledged, Time Cleared. This makes it much easier to track alarm status at a glance - if the Ack and Cle...
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