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Acked By Column in Historical Logs

I would like to have the Acked By column selectable in the Historical Log tab as it is in the Live Event tab of WIn-911 Control Center. This would enable us to analyse historical logs and identify the percentage of alarms acked via the Control Cen...
Guest 4 months ago in WIN-911 0

Enable/Disable Visualization of Allow Notification Based on User-Role

As a WIN-911 admin I would like to have control on users/user roles who can visualize the option to enable/disable notifications from the 3-dotted menu pane. This will help me avoid the risk that operators mistakenly click on the toggle and forget...
Guest 3 months ago in WIN-911 0

Choose AUTO time period for on-demand/web reports

Have automatic time period options when using on-demand/web reports - right now when you open a on-demand/web report, it defaults to the last chosen time period of that report, but it would be great if you could set that to be something else. Such...
Guest about 1 month ago in XLReporter 0

Failover should only allow one active server

When your latest application fails over to the redundant server the redundant server is made active but the primary server is not placed into standby mode. This creates a situation in which both systems dial out for every alarm. When the redundant...
Guest 3 months ago in WIN-911 0

Microsoft Domain Integration for User Security

For a lot of my clients in Pharma, it is required to use single sign-on. It would be great if Users and User groups can be imported from Microsoft Domain Active Directory and sign in with their Microsoft account credentials.
Guest 6 months ago in XLReporter 0

Stop Voice Retries when alarm is acknowledged

If alarm is acknowledged (from different source) after voice notification starts operators get "Alarm cannot be acknowledged at this time" error message, voice notification fails, and retries start and operators continue to get the same voice mess...
Guest about 1 year ago in WIN-911 2 Planned

Allow multiple notification polices for "Individual Alarms"

Alarm Source section and iFIX is added as the source: In the "Blocks" area individual alarm tagnames can be added, but only one Notification Policy can be selected. It would be great if we could select multiple notification groups. For example if ...
Guest 3 months ago in WIN-911 0

Mobile App Falsely Times Out When Acknowledging an alarm

With WIN-911 connected to System Platform, when the Acknowledge Button is pressed to an alarm notification detail in the WIN-911 App, a popup saying "acknowledging" appears for about 15 minutes, followed by a timeout error. This is despite the fac...
Guest 10 months ago in WIN-911 0

Failover utility should check network connectivity between primary and secondary systems. In case of network failure it's better to have both unreachable primary and secondary active than none (It's unclear if primary is still connected to the gateway) .

It seems that the Failover utility is coded to act only when the modules fail and doesn't check if primary is reachable on the network after initial connection. It would be great to have secondary Win911 be activated in case of primary being unrea...
Guest 2 months ago in  0

Control Center Should Reconnect Automatically When Win911 System Available

Control Center installed on a remote system (for the purposes of the Announcer function) should reconnect automatically if it's connection to the Win911 system(s) is lost. For example, if the system hosting the Win911 system is rebooted or service...
Guest 8 months ago in WIN-911 0