WIN-911

Voice starts the message before the contact answers and the message is missed if it isn’t answered right away. Win911 V7 used to wait for a response upon the being answered to start the message. The operators greatly would like this feature to be ...

Add the ability in the configuration of the status module to select which modules should be included when evaluating failure status. Much like how you can currently select to include Reporting Module or not, have a similar selection for every inst...

Add option to only have Active and Acknowledged checked to mitigate subsequent renotification alarms distracting people while driving. We have had a situation where one of our operators was pulled over by police because of renotifications coming t...

On a large system like the one we have, it lakes an hour to export OPC DA alarms. It would be much faster if you could export alarms that you select or filter.

I don’t see anywhere within the mobile app to toggle light/dark mode. Instead I have to change it at the OS level within my phone.

With a redundant OPC-DA node licence, following an OPC server switchover, all the active alarms are being resent by Win911. This should not occur, the standy OPC node should be synched with the active Node licence and should be able to see that th...

With many hands-free laws coming through, the ability to use voice to enter the access code and ack code to allow alarm interaction without touching the phone would be a great feature.

I need to know that WIN-911 is not working. If I need an alarm annunciated, I need to be sure that WIN-911 is alive. Monitoring a heartbeat would let me know that it is still functioning and can be relied upon, especially after hours.

Please consider adding support for sending alert messages directly to popular enterprise chat applications such as Slack and Google Chat. This could be as simple as one-way notification style messages that typically target a webhook url and pass a...

The issue is that my operators cannot understand what is being said. The word and letters are not enunciated properly. There is not enough of a break between words and acronyms are enunciated as words, such as 10 A.M. is pronounced as 10am, like I...