All ideas

I have a customer that would like to have all their operators on a list. They rotate on call and would like to make things easier. If there was a checkbox they could click on to put themselves on the callout list easily, and clear to remove themse...

I use shorthand when labeling alarms and define the abbreviated terms in the "say as" tab. This way the operator can hear the correct/expected terminology. This saves me time on the front end as an integrator and helps keep systems consistent. Thr...

Operators don't want to remember more codes. With everyone having to have a unique code I have to keep an excel spreadsheet for all of my clients to tell them their codes when they forget. It would be simple if you could just use the last 4 digits...

add a search function on directory so a name can be searched for instead of scrolling down a long list of names, such as in the OPC Data Access items and alarms tab

On the WIN-911 Mobile app, how can we change the date/time format of the alarms from mm.jj.aaaa – hh :mm PM (example 6/23/2021 9:00 PM) to jj/mm/aaaa – hh:mm (for example 23/06/2021 21:00).

WIN-911 Mobile currently flashes lack of connectivity banner alerts when the Runtimes cannot connect with the Mobile Hub. The timing threshold used to control this does not appear to be configurable. This feature is being requested because users s...

As the supervisor of a facility using WIN911 I can receive alarms from 6 different phone lines. The new WIN911 software only provides the option for unique acknowledgement codes for each phone line dial out. The user should have the option to choo...

We are moving v7.17 to latest 4.20.13 and found that under Alarming > iFix > Blocks , no more alarm descrition. Alarm Descriptio and Priority was very helpful to compare for cross ref purpse in older version but not exist in new version. Thi...

As an integrator supporting more than 12 clients using Mobile, I am not able to easily determine which WIN-911 customer is going to expire in support. If you could expose the gateway user name or defined site name in expiration message that would ...