All ideas

Customers that have rotating shifts. Makes it much easier to put people on and off the dialer without having them go into works space.

Add the ability to hide the Connections Tab in the Contacts utility. I have set up the system to only use the basic tactics, we do not use the Schedule or Roles feature. Our users are expected to change the Contacts under the Basic Tactics. Having...

Seems like it should be part of the Win911 standby mode or an option at least. Both our Win911 servers try to answer the phone. The V7 Win911 had a number of rings setting that could be used but that could leave you with the primary trying to answ...

For using Win-911 what communication hardware do I need to be able to send SMS and email as well? Is a ethernet modem enough for both situations, or do I need a modem for SMS and other modem for emails? Kind regards.

I would like to have a alarmview on my desktop.IT only supports Windows desktop.

Find feature (CTRL+F) in notification tab wit old version 4.21.3 is very convenient but is not working well with new version 2021 R4. find box hide behind notification title on top.

In version 7 we had an import function, this gave us a list of all available alarms and we could then choose the ones we wanted and import them. This was very valuable to us, as we do not notify on all alarms. It is very tedious to have to create ...

Out SCADA setup includes a lot of underscores and periods in the tag names and descriptions. It would be nice if we could filter out underscores in the same way I have been able to do with periods. Possibly longer strings as well. We have things l...

System Platform has an ability to group alarms in Areas. There can be a top Area with descendant areas being embedded in this area. Descendant areas in turn can have descendant areas in them. Imagine the following: Area1\DescendantArea1\Descendant...

I can get alarms on my email but I cant acknowledge them this makes no sense at all. we use MAPI for incoming not IMAP how is it that you do not have all protocols available for this