All ideas

Customers that have rotating shifts. Makes it much easier to put people on and off the dialer without having them go into works space.

I am tired of these connection to controller alarms on the WIN911 app. It wouldn't be so bad if it was only the person who is on call getting the alarm, however the alarm goes to every single person in our Basic Tactics page. I do not even have th...

Add the ability to hide the Connections Tab in the Contacts utility. I have set up the system to only use the basic tactics, we do not use the Schedule or Roles feature. Our users are expected to change the Contacts under the Basic Tactics. Having...

Hi there, We are running Win-911 R4 alongside redundant WinCC servers, which has proven to be giltchy over the course of the past year in service, since upgrading from the old Win-911 system we were running previously. It would be great to have an...

Alarms in Intouch can be suppressed (in the alarm manager), but Win-911 doesn't honor that setting and triggers notifications regardless.

I have quite complicated subscription conditions and the ordering of the line items seem to be random. Is there a way to sort these conditions as it is really hard to find things? Making the display of the conditions more compact will help too. (m...

Seems like it should be part of the Win911 standby mode or an option at least. Both our Win911 servers try to answer the phone. The V7 Win911 had a number of rings setting that could be used but that could leave you with the primary trying to answ...

WIN-911 Mobile Hub’s debug mode ability to capture all inbound and outbound information regarding Reports request and generation. In particular, Report’s Event Time information in debug mode where troubleshooting WIN-911 Mobile’s Reports informati...

The previous versions (R4 and prior) displayed the alarm condition (FAIL, ON, OFF, etc) that was very useful when reviewing the alarms in the Alarm Viewer. The new version R5 displays the Alarm Type (Boolean) under the "Condition" header instead, ...

Could the OPC item list view be changed back to previous version view? The list of OPC items in Version 2021 R4 Workspace and prior included labels and could be easily viewed/edited. Now, we have to expand each item individually to see what label ...