Skip to Main Content
SmartSights Feature Requests
ADD A NEW IDEA

All ideas

Showing 205 of 205

Text Response that the acknowlagement was accepted

When an operator acknowledges an alarm via text their is no easy way to only notify that one person that their response was accepted without notifying the entire call out list. An imediete response of the new status would be greatlly benneficial i...
Guest over 3 years ago in WIN-911 0

Add search ability in directory

add a search function on directory so a name can be searched for instead of scrolling down a long list of names, such as in the OPC Data Access items and alarms tab
Guest almost 2 years ago in WIN-911 1

Enable the ability to change the threshold used by WIN-911 Mobile to post connectivity issue banners on mobile devices

WIN-911 Mobile currently flashes lack of connectivity banner alerts when the Runtimes cannot connect with the Mobile Hub. The timing threshold used to control this does not appear to be configurable. This feature is being requested because users s...
Guest almost 2 years ago in WIN-911 2

Ability to acknowledge alarm while it is being enunciated.

The operator acknowledging the alarms have to wait for the full alarm to acknowledge the alarm this takes up valuable time when it is a recurring alarm.
Guest over 5 years ago in WIN-911 1

WIN-911 Mobile to reflect alarms based on active alarming systems at all times (to mirror SCADA behavior)

We have duplicate WIN-911 Alarms showing in the Mobile App summary due to have redundant WIN-911 App Servers (see screenshot). This is a significant user adoption issue because it causes confusion by having duplicate alarms. This specific example ...
Guest almost 4 years ago in WIN-911 1

Using PLC or SQL data, not SCADA as a data sources for alarming.

No description provided
Guest almost 6 years ago in WIN-911 1

Holistic Calendar at a Glance View

It would make sense if there was a button in the schedule module that allowed you to view multiple, or all, defined schedules in a holistic view. Additionally it would help if you could also see the utilizers (contacts) on the Outlook-style calend...
Guest almost 6 years ago in WIN-911 1

Ability to select what is displayed as a value in reports, i.e., number of decimal places, True/False, On/Off, Open/Closed.

It would make viewing the reports easier by not having 12 decimal places to the right and would more closely indicate the actual condition of a status point. Currently it only displays True/False. Depending on the programming of the controllers in...
Guest almost 4 years ago in WIN-911 0

Voice failure automation

I suggest using a ping tool to test the internet to assure that SIP voice calls can be executed. If they cannot, then send a tag to SCADA and/or use the modem to send SMS messages.
Guest almost 4 years ago in WIN-911 0

Utilize a checkbox on operator workspace to leave all the operators on the list so they can enable or disable themselves easily

I have a customer that would like to have all their operators on a list. They rotate on call and would like to make things easier. If there was a checkbox they could click on to put themselves on the callout list easily, and clear to remove themse...
Guest almost 4 years ago in WIN-911 0